SES Vacancy

U.S. Small Business Administration


Position Title: Chief Human Capital Officer, ES-340

Office: Office of the Chief Operating Officer, Office of Human Resources Solutions (OHRS)

Geographic Location: U.S. Small Business Administration, Headquarters Location, 409 3rd Street SW, Washington, D.C. 20416

Who May Apply: Open only to current members of the career Senior Executive Service

Summary of Duties:

As the Chief Human Capital Officer (CHCO), the senior executive serves as the chief Agency advisor and lead management official with respect to acquiring, developing, mobilizing, and retaining SBA’s talent.

The CHCO develops strategies, policies, procedures, and standards to strengthen and improve SBA’s human resources program in the areas of recruiting, retention, leader development, talent management, succession planning, performance management, executive resources management, workforce shaping, pre-employment suitability, compensation and benefits, employee and labor relations, HR data analytics, HR information systems management, and work/life programs.

In this role, the CHCO ensures the implementation, coordination, and management of activities that are aligned with the President’s Management Agenda, the SBA strategic plan, and high-profile, cross-cutting initiatives. The senior executive is responsible for implementing creative and internally consistent solutions to meet complex human capital challenges. He/she also implements the laws, rules, and regulations governing the Federal civil service.

The responsibilities include, but are not limited to:

Serves as advisor to the Administrator and senior management officials on all human capital issues.

Leads, guides, and supervises the OHRS staff.

Represents SBA on various inter- and intra-agency groups and boards to coordinate policy, guidance, procedures, and activities. Participates in Agency Management as a member of the Management Board, Executive Resource Board (ERB), and/or Performance Review Board (PRB).

Develops strategies, forecasts, plans, and processes to proactively prepare for talent surpluses or shortages.

Serves as the senior SBA representative to agencies exercising jurisdiction over human resources matters, including the Office of Personnel Management (OPM), Office of Management and Budget (OMB), Merit Systems Protection Board (MSPB), Federal Labor Relations Authority (FLRA), and the General Accounting Office (GAO).

In collaboration with the Office of Diversity, Inclusion, and Civil Rights, drives diversity recruiting efforts and other similar initiatives under his/her supervision.

Provides executive oversight of HR budget formulation and execution.

Develops and executes human capital, information technology, fiscal/budgetary, acquisition, and asset-management strategies for the Office of Human Resources Solutions that are cost-effective, realistic, aligned with, and responsive to, SBA’s organizational initiatives.

Ensures that internal controls are in place to mitigate risks.

Interviews candidates and recommends selection, promotion, reassignment, transfer, or other position changes. Hears and resolves minor complaints and refers more serious complaints for action. Effects minor disciplinary action, such as warnings and reprimands, and recommends action in more serious cases.

Shapes SBA’s workforce development strategy; assesses current workforce characteristics and future needs based on SBA’s strategic plan; aligns human resources policies with organization mission, strategic goals, and performance outcomes; develops and advocates a culture of continuous learning to attract and retain employees with superior abilities; identifies best practices and benchmarks studies; and optimizes the use of the Agency’s intellectual capital to drive high levels of organizational performance.

If you are interested in being considered for this position, please provide your resume to Ms. Kathy Mitcham at If you have any questions, please do not hesitate to contact her by phone at 202-401-3160 or via email.


Business Hours

The Senior Executives Association is
available eight hours a day during normal business hours.

Monday-Friday: 9am to 5pm 
Weekend: Closed

Our Office Location

  • 7918 Jones Branch Drive, Suite 300
    McLean, VA 22102 USA
  • (202) 971 - 3300

Interested or have questions?



Your username is the 5 digit number on your ACTION newsletter address label.